Terms and Conditions

A legal disclaimer

​The information provided on this website is for general informational purposes only. By accessing or placing an order through KQ Bakes – The Cake Atelier, you agree to the terms and conditions outlined below. These terms establish a legally binding agreement between you (the customer) and KQ Bakes. 

Terms & Conditions – the basics

By using this website and placing an order, you confirm that: 

  • You are at least 18 years old or placing an order under parental supervision. 
  • All information provided during ordering is accurate and complete. 
  • You agree to comply with all policies including refund and delivery policies. 

We reserve the right to update or modify these terms at any time without prior notice. 

Orders & Payments 

  • Orders are confirmed only after advance or full payment is received. 
  • Prices may vary depending on design complexity, customization, and size. 
  • We reserve the right to refuse or cancel an order if necessary. 

Custom Designs & Variations 

  • All cakes are handcrafted; slight variations in color, decoration, or finish may occur. 
  • Reference images are used for inspiration; exact replicas cannot be guaranteed. 
  • Custom orders require clear instructions and confirmation before baking begins. 

Cancellations & Refunds 

  • Cancellation and refund requests are subject to our Refund Policy. 
  • Once preparation or baking has started, cancellations are non-refundable. 

Delivery & Responsibility 

  • Customers must provide accurate delivery details. 
  • Once the cake is delivered or collected, responsibility transfers to the customer. 
  • We are not liable for damage caused after delivery due to improper handling or storage. 

Allergens & Ingredients 

Our products may contain or come into contact with common allergens such as dairy, nuts, gluten, and eggs. Customers are responsible for informing us of any allergies before placing an order. 

Intellectual Property 

All website content including images, logos, text, and designs belong to KQ Bakes – The Cake Atelier and may not be copied or used without permission. 

Limitation of Liability 

KQ Bakes shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website. 

Contact Information 

For questions regarding these Terms & Conditions, please contact us through the details provided on our website